Apple's Many Glitches from 2014

Apple loses Customer Satisfaction Lead to Samsung

ACSI (American Customer Satisfaction Index) released their findings for smartphone companies and their customer satisfaction ratings for 2014, and the results were a little surprising to some. For the first time, Samsung is beating Apple in this metric – 81 (Samsung, a 6.6 improvement) to 79 (Apple, a -2.2 decline). The odd thing about this … Read more…

T-Mobile Data Stash

T-Mobile Uncarrier 8.0 event unleashes ‘Data Stash’

T-Mobile is continuing it’s aggressive push against the competition. It’s latest weapon is called ‘Data Stash’. It’s essentially the ability to roll over your unused data from one month to the next. Many of you will remember that AT&T (and Cingular beforehand) did something similar with your allowed voice minutes. From T-Mobile: Enough is enough. … Read more…

Nokia - Windows Phone

Apple Gains Smartphone Market Share

The fact that Apple is gaining share in the wake of the iPhone 6/6 Plus release isn’t news. What caught my attention in this article is who is in second place – Nokia. For the most recent quarter, Apple was within one percentage point of matching Nokia in a market seeing strong overall growth. Nokia … Read more…

Apple Hardware Year in Review

Apple SVP Eddy Cue famously said earlier this year that 2014 was going to be a banner year for Apple products.

With the year coming to a close, now is a good time to reflect back on the hardware that Apple released over the last 12 months and examine where Apple went right and where they went wrong.

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How the U.S. lost out on iPhone work

Great article from the NY Times: Apple executives say that going overseas, at this point, is their only option. One former executive described how the company relied upon a Chinese factory to revamp iPhone manufacturing just weeks before the device was due on shelves. Apple had redesigned the iPhone’s screen at the last minute, forcing … Read more…

My iPhone likes to party

So everyone is up in arms over the revelation that the iPhone (and 3G iPad) collects and stores information on every place it has been. More accurately, it stores information and location on every cellphone tower it has connected to. The longitude/latitude data that is being stored is obtained by cellphone triangulation, which iOS uses … Read more…

A Dozen Devices the iPhone is Killing

Spot on assessment from Ted Landau: The very first slogan used to advertise the original iPod, back in 2001, was “1,000 songs in your pocket.” A coming slogan for the iPhone could well be “the only thing in your pocket.” I’ve been thinking recently about all the stuff I used to carry around that the … Read more…

Antennagate

It’s been over a week since Apple held their “Antennagate” press conference, and while it is still early, I would say reaction to Apple’s free bumper remedy seems to be positive. Apple is really going on the offensive, trying to communicate their point that all smartphones suffer some degree of radio interference when the phone … Read more…